Patrick Lawton is the Chief Strategy & Partnerships Officer at KomBea, where they focus on enhancing customer experiences through conversational AI while recognizing the irreplaceable value of human empathy in communication. As the Founder & Managing Director of Azantx, Patrick helps businesses implement AI solutions and scale their operations effectively. Previously, they founded Alberlito, where they delivered strategic support in the BPO and technology sectors for over a decade, and served as Program Director at Mytelnet and TalkTalk, leading significant operational improvements and expansions. Patrick studied Disruptive Strategy at Harvard Business School Online from 1993 to 1995.
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