The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomesextremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce. Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans.Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbot, website chat, support agents, team conversations, customer delight aspects all at the same place.

AI/ML

Messaging & Communication

Software

Support Services

Small & Medium Businesses

Kommunicate

Kommunicate's headquarters in Bangalore, India

This department focuses on creating and maintaining software applications and solutions.

Software Development

The Software Development Team at Kommunicate is responsible for designing and building the innovative software that powers the hybrid customer support platform. This team develops robust chatbots and integrates them seamlessly with human agents, ensuring efficient handling of customer queries. By leveraging AI and software engineering best practices, they enhance user experience and support features that drive customer satisfaction and business growth.

Software Development Team

This department focuses on assisting customers with technical issues and ensuring their success with the product.

Customer Support

This department provides strategic direction and oversight for the organization's operations and technological innovation.

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Software Development Team

Customer Support

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