Koncert
Haley Hickenbottom's work experience begins with their role as a Customer Support Representative at Koncert in 2022. In this position, they troubleshoot new client issues and provides training on software through various communication channels. Haley also assists in setting up accounts and sites for new clients. Haley utilizes tools such as NA100-500, FreshDesk, Salesforce, Cadence, and Hubspot.
Prior to their current role, Haley worked at Catapult Sports Management starting in 2018 as a Product Support Coordinator. No additional information is provided about this role.
Haley Hickenbottom attended New England College from 2014 to 2018. However, no information regarding the degree name or field of study was provided.
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Koncert
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Koncert is a long-time leader in the B2B Sales Engagement industry, with more than 10 years of dialer technology innovation. Koncert’s platforms are sales-role specific dialers powered by AI technology, created for a wide variety of sales workflows. Koncert offers two power Parallel Dialer options, AI Dialer and Agent-Assisted Dialer; as well as two single line workflow auto dialers and Click Dialer®, which all integrate directly into CRMs. Koncert is listed in both Salesforce AppExchange and Hubspot Marketplace. Koncert received the highest ranking by Forrester in their 2022 analysis on Sales Engagement tools for its Dialer technology and Reporting capabilities. Koncert provides an industry-leading variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting so managers and sales reps can have complete, actionable analytics at their fingertips, immediately. Other unique built-in features are Remote Coach® and Caller ID Management. There is no more complete Auto Dialing Technology platform than Koncert.