Koncert is a long-time leader in the B2B Sales Engagement industry, with more than 10 years of dialer technology innovation. Koncert’s platforms are sales-role specific dialers powered by AI technology, created for a wide variety of sales workflows. Koncert offers two power Parallel Dialer options, AI Dialer and Agent-Assisted Dialer; as well as two single line workflow auto dialers and Click Dialer®, which all integrate directly into CRMs. Koncert is listed in both Salesforce AppExchange and Hubspot Marketplace. Koncert received the highest ranking by Forrester in their 2022 analysis on Sales Engagement tools for its Dialer technology and Reporting capabilities. Koncert provides an industry-leading variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting so managers and sales reps can have complete, actionable analytics at their fingertips, immediately. Other unique built-in features are Remote Coach® and Caller ID Management. There is no more complete Auto Dialing Technology platform than Koncert.

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Koncert

Koncert's headquarters in Salem, NH, United States

This department is responsible for assisting customers with inquiries and issues related to products or services.

Customer Support

This department is responsible for ensuring the quality and functionality of products through systematic testing and analysis.

Quality Assurance

This department is responsible for promoting and selling the company's products or services to customers.

Sales Department

This department focuses on ensuring customer satisfaction and fostering long-term relationships with clients.

Customer Success

This department is responsible for guiding the overall strategic direction and operational oversight of the organization.

Executive Leadership

This department manages employee relations, payroll, recruitment, and overall HR functions.

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Quality Assurance

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