Konecta
Francesca Manocchi is an experienced marketing and communications professional currently serving as Group Marketing & Communications Manager and Group Marketing Specialist at Konecta since October 2022. Francesca previously held the position of Group Marketing Specialist at Comdata Group and spent several years at smeup in various roles, including Sustainability Coordinator, Marketing Specialist, and Marketing Assistant, where responsibilities included developing marketing plans, managing social media, event organization, and email marketing. Early experience includes roles as an Account Executive Intern at Andria Mitsakos Public Relations and a Marketing Assistant Intern at Formenti & Giovenzana S.p.A. Francesca holds a Postgraduate Degree in Corporate Sustainability Management and a Postgraduate Diploma in Communications from 24ORE Business School, as well as a Master’s and Bachelor’s Degree in Languages and Cultures for International Communication and Cooperation from Università degli Studi di Milano.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.