Konecta
Paul Egan has extensive work experience in various leadership roles within the commercial and business development sectors. Paul served as the International Partnerships Director at Konecta since 2020. Prior to that, they worked as the CCO/Commercial Director at Exertis from 2017 to 2019. From 2012 to 2017, they held multiple positions at RR Donnelley, including Divisional Director Europe, Managing Director Ireland, and Business Development Director. Paul started their career at Williams Lea Tag as the Client Services Director from 2005 to 2012.
Paul Egan has a Bachelor of Arts degree (BA) in English from the University of Bristol, which they obtained with a 2:1 honors classification. Paul also holds a Master of Philosophy (M. Phil) in Irish Literature from Trinity College Dublin.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.