Calvin Lee

Staff Technical Support Engineer at Kong

Calvin Lee has over 20 years of diverse work experience in various roles and responsibilities. Calvin currently works at Kong Inc. as a Senior Customer Reliability Engineer. Prior to this, Calvin served as a Senior Customer Engineer at Microsoft, where they developed strong customer relationships and provided proactive delivery plans for mission-critical solutions. Calvin also worked as a System Architect at TAL Apparel Limited, responsible for designing and deploying systems on a hybrid cloud environment. Before that, Calvin was a Consultant at Dimension Data, where they specialized in end-user computing. Calvin also held roles at Lantro Systems, NEC Hong Kong Ltd, SaaS Limited, Azurance Limited, HSBC, and iAdvantage Ltd., where they gained technical expertise and skills in system administration, support, documentation, training, testing, and process refinement. Calvin has a strong background in customer service and is skilled in delivering high-quality solutions based on user needs.

Calvin Lee attended Leeds Beckett University where they pursued a Bachelor of Science (BSc) degree in Computing. There is no specific information provided about the start and end years of their education at this university.

In addition to their academic degree, Calvin has obtained several certifications in various fields. Calvin has certifications from Kong Inc., including Kong Gateway Certified Associate, Kong Konnect Cloud Foundations, Kong Mesh Operations, Kong Gateway Foundations, and Kong Gateway Operations, all obtained in 2022.

Calvin also holds certifications from Microsoft, such as Microsoft 365 Certified: Teams Support Engineer Specialty, Microsoft 365 Certified: Teams Voice Engineer Expert, MCE: Microsoft Certified Educator, Microsoft Certified: Security Operations Analyst Associate, Microsoft Global Hackathon 2021, Microsoft Certified Trainer 2021-2022, Accessibility in Action, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Certified Trainer 2020-2021, Microsoft Certified: DevOps Engineer Expert, Microsoft 365 Certified: Fundamentals, Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified: Azure Fundamentals, and Microsoft Certified: Azure Solutions Architect Expert. These certifications were obtained between 2020 and 2022, with specific months and years provided for each certification.

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