David Cullen

David Cullen is a seasoned professional in customer success and technical support, currently serving as a Senior Technical Customer Success Manager at Kong Inc. since October 2023. Prior to this role, David spent over five years at Twilio, where significant achievements included leading a team of Customer Success Managers in the APAC region to achieve 117% YoY ARR growth within a $75M portfolio, despite challenging market conditions. David's career also features diverse roles at notable companies such as Google, PayPal, and Dun & Bradstreet, encompassing technical support, operations engineering, and SEO analysis. David holds a Bachelor's Degree in Computer Science & Software Engineering from Maynooth University and a Higher Diploma in Web & Cloud Computing from Dublin Business School.