Khaled Rasmy is a seasoned professional with extensive experience in customer success and project management within the technology sector. Currently serving as a Staff Customer Success Manager at Kong Inc. since September 2025, Khaled focuses on guiding enterprises through AI modernization. Prior to this role, Khaled excelled at Zscaler as a Senior Customer Success Manager, recognized as EMEA CSM of the Year for FY23, and a recipient of multiple accolades including the President's Club 2023 and Q1’23 Impact Award. Previous positions include Project Manager at Nasdaq and Engagement Manager at Amazon Web Services, as well as various roles at Ericsson, where responsibilities encompassed leading product development for 4G/5G Radio Access Network software and managing network optimization projects. Khaled holds a Bachelor of Science in Electrical, Electronics, and Communications Engineering from Cairo University.
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