Mohammed Ali is a technical leader with over 15 years of experience in customer success, support, and solutions delivery. Currently serving as the Senior Director of Customer Success at Kong Inc., they previously held several leadership positions at Sysdig, including Director of Customer Success and Professional Services. Mohammed also contributed to infrastructure development as an Infrastructure Development Manager at John Lewis Partnership and managed operations at Transport for London. Their expertise includes program management and implementing cost-saving solutions, demonstrating a strong commercial insight throughout their career.
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