Ellen Doria is a seasoned professional with extensive experience in technical services and customer support, currently serving as Director of Technical Services and FAA Accountable Manager at Kontron since July 2011. Responsibilities include managing the Technical Services Department, delivering post-sale customer service, and overseeing the FAA Certified Repair Station, with a focus on enhancing customer satisfaction and operational efficiency. Prior to this, Ellen held various roles at Kontron from 1996 to 2011, including Tech Services Supervisor and Senior Tech Support Engineer, where responsibilities included managing departmental performance and providing advanced technical support. Earlier experience includes roles at McDonnell Douglas/Boeing and as an Instructor in the College of Electronics Engineering at Saint Louis University. Ellen holds a Bachelor of Science in Electronics and Communications Engineering from Saint Louis University and additional education from Coleman College.
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