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Benjamin Works

Customer Success Manager at Kooltra

Benjamin Works has a diverse work experience that spans various industries. Benjamin started their career as a Graduate Instructor at Eastern Washington University and The University of New Mexico, where they organized and administered classes in mathematics and mathematical education. Following this, they worked as a Mathematics Researcher at Illustrative Mathematics.

In 2015, Benjamin joined Fidelity Investments as a Lead Defined Benefits Specialist, where they became the lead subject matter expert on multiple clients. Benjamin collaborated with third-party actuary firms to analyze and evaluate methodologies, aiming to increase accuracy, compliance, and efficiency.

After that, Benjamin worked at ISO Claims Partners as an Account Manager, assisting claims adjusters in navigating the complexities of legal interactions. Benjamin managed accounts in the Midwest Region, providing technical expertise in a client-facing role.

In 2018, they joined kACE - A FENICS Brand as a Business Analyst and Head of Client Services Group Americas. Benjamin managed bespoke projects and a team of product specialists in assisting clients with complex pricing, risk management, life-cycle management, and connectivity software in FX options. Benjamin oversaw and executed custom projects tailored to individual client needs and designed custom scripts and automation to facilitate their position calculations.

Currently, Benjamin is working at Kooltra as a Technical Account Manager, starting in 2022. Further details about their role at Kooltra are not provided in the structured information.

Benjamin Works completed their education with a Bachelor's degree in Mathematics from Whitworth University, where they studied from 2004 to 2008. Benjamin then pursued a Master's degree in Mathematics at Eastern Washington University, which they obtained from 2008 to 2011. Following this, Benjamin went on to earn a Master of Science - MS in Mathematics from The University of New Mexico between 2011 and 2013.

Links

Previous companies

Illustrative Mathematics logo
The University of New Mexico logo

Peers

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Timeline

  • Customer Success Manager

    March, 2022 - present