Simon Ward is currently the Head of Customer Success at Kota, building innovative solutions in employee benefits. They previously served as Manager of Global Product Implementation at Rippling, leading a team to enhance customer satisfaction in the UK and Ireland markets. Prior roles include Customer Success Lead at Canva, where they focused on expanding use among large organizations, and various positions at Intercom, culminating in Head of Implementation Services. Simon holds a Master of Arts in Economics from University College Dublin.
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