RH

Rick Highness

Site Reliability Engineering Manager at Kount

Rick Highness, CISSP, has a diverse work experience that spans multiple industries and roles. Rick currently serves as the Site Reliability Engineering Manager at Kount, an Equifax Company. Prior to this, they worked as a Sr. Systems Engineer at Blue Cross of Idaho. Rick also held positions as a Sr. Site Reliability Engineer at Raley's, VSP Global, and Yahoo! In these roles, they were responsible for monitoring and maintaining servers, implementing monitoring and incident tracking systems, and administering environments such as Nagios XI and Splunk. Additionally, Rick has experience as an IT Manager at One Legal, LLC, where they designed and implemented a NOC software for 24/7 monitoring, developed policies and procedures, and improved network uptime. Rick also served as the Manager of the Technical Services Group at Regulus Group and the Service Support Manager at Premier Retail Networks (PRN). Earlier in their career, Rick worked as a UNIX Systems Administrator at NorthBay Healthcare and Longs Drugs, where they managed critical systems, performed monitoring and incident tracking, and ensured compliance with HIPAA. Overall, Rick Highness' work experience demonstrates their expertise in system administration, monitoring, incident management, and leadership.

Rick Highness, CISSP, has a diverse education history. In 2007, they attended The Culinary Institute of America for a course in Baking and Pastry Arts. Prior to that, in 1987-1988, they pursued Business studies at Solano Community College. Earlier, in 1980-1981, they attended Minnesota State University Moorhead, where they focused on Computer Science. For their high school education, they went to Shanley HS, although the specific details such as the years attended and field of study are not provided.

In addition to their education, Rick has obtained several certifications to further enhance their skills and knowledge. These include certifications in Jenkins from KodeKloud, and various certifications from Linux Academy such as Ansible: Playbooks Deep Dive, Ansible: Setup, Configure, and Ad Hoc Commands Deep Dive, DevOps Monitoring Deep Dive, Git Quick Start, Red Hat Certified System Administrator (EX200) - RHCSA Exam Prep, Source Control with Git, and YAML Essentials. The specific months and years of obtaining these certifications are not provided.

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Timeline

  • Site Reliability Engineering Manager

    August, 2022 - present