Shanu Suman serves as the Head of Technical Customer Experience at Kpler since April 2025, leading a global team of Solution Engineers for maritime and commodity clients. Prior to this role, Shanu headed Technical Customer Experience at Spire Maritime, overseeing pre-sales engineering and post-sales support, and played a key role in the successful acquisition by Kpler. Shanu's extensive experience spans multiple leadership positions in sales engineering and technical support at Spire and other major companies, including Amadeus, Intel Corporation, Oracle, and Verizon. This diverse background includes leading transformation projects for global clients, implementing technical solutions, and optimizing product functionalities, underpinned by solid educational credentials in Mobile Communications and Electronics and Communications Engineering.
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