Lloyd Hardwick

Lloyd Hardwick is a seasoned professional in design and customer experience, currently serving as Director of Insurance - Customer Experience at KPMG since April 2023. Prior experience includes roles as Senior Manager and Creative Director at EY, where expertise in business design and financial services was honed. Lloyd has led design and user experience initiatives at TES Global Limited and consulted on digital and customer experience at Whitbread. As the Founder and Creative Director of Endjin Limited, Lloyd spearheaded innovative projects, while previous positions at Royal Bank of Scotland and EMC Dell involved high-level creative direction. With a solid foundation in design from the University of the Arts London and further education at Newham College, Lloyd's career spans notable organizations such as BBC and various financial institutions, demonstrating a strong commitment to enhancing customer engagement through creative solutions.