Mayank Goyal has an extensive background in incident and change management, beginning as an Analyst at JKT Education and progressing to roles of increasing responsibility, including Incident & Change Manager at Ameriprise Financial Services, Inc., and Critical Incident Manager at HCLTech. Mayank's experience encompasses proactive application monitoring, managing high-priority incidents, and process oversight, as demonstrated during tenures at HCL Technologies and Rackspace. Mayank holds a Bachelor of Technology degree in Electronics and Communications Engineering from Hindustan College of Science & Technology, complemented by a solid educational foundation in high school and intermediate studies.
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