Shubham Kumar is an Assistant Manager at KPMG since September 2025, with prior experience as a ServiceNow Technical Specialist at IBM from April 2021 to August 2025 and as an App/Cloud Support Analyst at Accenture in India from March 2020 to April 2021. Shubham possesses two years of expertise as a ServiceNow Developer and Administrator, demonstrating skills in the analysis, design, development, and implementation of custom applications, and has worked on various ServiceNow modules including Incident, Change, and Problem Management. Additionally, as an Application Development Analyst, Shubham consistently delivered quality units with functional features and has hands-on experience with the OMS Sterling suite. Academically, Shubham earned a Bachelor of Engineering in Computer Science from Dayananda Sagar College of Engineering in Bangalore between 2013 and 2017.
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