Alexander Jansen is an experienced digital product lead and IT consultant at KPN, where responsibilities encompass ICT innovation and digital transformation for Customer Service, Retail, and Digital sectors. Starting in July 2015, Alexander has held various roles including Product Owner for KPN’s Mobile BSS system and Dealer Information System, Demand Manager overseeing supplier management for over 4000 customer experts, and Team Lead ensuring high IT standards in Customer Service. Previous experience includes consulting roles at KPMG Advisory, focusing on IT infrastructure and architecture, along with software development and testing positions at TOPdesk and other companies. Alexander holds a Master’s degree in Information Architecture from Delft University of Technology and a Master’s degree in IT Auditing from Erasmus University Rotterdam, along with a Bachelor’s degree in Computer Science from Delft University of Technology.
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