Bert Kranendonk is a seasoned Service Reliability Engineer at KPN since November 2003, where responsibilities include optimizing service reliability through enhanced engagement and minimal human intervention. Previous roles at KPN include Specialist Planning, overseeing budget preparations and tactical decision-making for a large business unit, and Network Planner, managing WAN network capacity. Prior to KPN, Bert Kranendonk worked at Unisource Business Networks from September 1994 to November 2003 as a Change Manager and Field Support Engineer, providing technical support nationally and internationally. Bert Kranendonk holds a Master Practitioner degree in NLP Business and Leadership from JBBX and an engineering degree in Computer Engineering from Amsterdam University of Applied Sciences.
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