Gerard Biesmans

Gerard Biesmans has a diverse professional background with extensive experience in management and process improvement. Starting as a Floormanager at Vendex KBB from January 1988 to May 1995, Gerard transitioned to KPN, where roles included Customer Experience Process Designer, Manager Primafoon, Lean Six Sigma Specialist Blackbelt, Projectmanager Marketing Products & Roadmap, and Proces-Ketenmanager. Responsibilities included leading projects and improving processes to enhance customer experience, yielding significant savings. Additionally, Gerard managed a KPN Business Center from May 2003 to June 2006, was an Assessor at Hs Zuyd from 2011 to 2020, and held a managerial position at Sligro Food Group from June 1995 to December 1999. Educational qualifications include a Bachelor in Commercial Management from Zuyd University of Applied Sciences, various certifications in Lean Six Sigma, and courses in Customer Experience and Management.