Mitchel Verdonk

Mitchel Verdonk has extensive experience in the Learning and Development sector, primarily at KPN since July 2012, where roles include Business Partner Learning & Development, Adviseur Learning & Development, Projectleider at KPN Academy, and Trainer at KPN Academy, focusing on training employees in the Customer Contact Center. Prior to this, Mitchel worked at KPN Contact from January 2007 to July 2012 as a Trainer/Coach, Agent Trainer, and Contact Center medewerker. Educational qualifications include a Bachelor of Education from Hogeschool Edith Stein, SAXION (2003-2008), a Masterclass in Opleidingskunde from NCOI Opleidingen (2016), and ongoing education at Nyenrode Business University (February 2024 - March 2024).