Peter Idema possesses extensive experience in project management and service transition, currently serving as Senior Lead Service Transition for Mail Ports & Logistics at KPN since January 2013. In this role, Peter is responsible for customer management within the Main Ports & Logistics domain. Previously, Peter held the position of Senior Lead Service Transition for Strategic Accounts, specifically managing projects and changes for Nederlandse Spoorwegen, ensuring optimal customer experience and stakeholder management. Peter also has experience as a Program and Transition Manager, focusing on transition leadership and the realization of project goals. Earlier roles include Project Manager positions at KPN Corporate Market and Getronics, along with managerial experience at css telecom. Peter holds a Master’s degree in Business Administration from the University of Groningen and a Bachelor’s degree in Technical Business Administration from HU University of Applied Sciences Utrecht. Additional training includes courses from various institutions, enhancing skills in project management and operations.
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