Rakeesh Changoer is an experienced Change Manager at KPN Corporate Market, a position held since March 2010, focusing on corporate clients and optimizing work instructions, ITIL processes, and Operational Level Agreements (OLAs). Prior to this, Rakeesh served as a project leader at KPN from January 1991 to February 2009, gaining substantial knowledge in WAN/LAN, Frame Relay, and the implementation of new services within the Data IP portfolio. Rakeesh holds a diploma in Practical Business Administration from ISBW - Hogeschool (1995-1998) and has studied Personality, Social, and General Psychology at HBO Psychologie (2012-2013).
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