Raymond Toet is a seasoned business consultant specializing in digitalization at KPN since April 2011, focusing on enhancing customer experiences through innovative digital product development. Prior roles include Continuous Improvement Manager, responsible for customer journey optimization and cost efficiency, and Sr. Product/Chain Manager, overseeing service and billing chains in consumer mobile. Previous experience at T-Mobile Netherlands BV involved roles such as Operations Manager for the Ben brand and Product Manager for Wholesale, focusing on operational management, technical conditions for large accounts, and commercial negotiations. Raymond holds a Bachelor's Degree in Economics from De Haagse Hogeschool / The Hague University of Applied Sciences.
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