Rick van Wees has extensive experience in service delivery management, currently serving as the Lead Service Delivery Manager for Holland Casino at KPN since March 2009. Rick has been involved in several high-profile accounts, including ING Bank, where management of contracts and various services such as IP telephony and network management was a key responsibility. Prior roles include Data Reporting Analyst and Implementation Manager, focusing on performance management and ITIL processes. Additionally, Rick served on the Board of Directors as treasurer for the Amsterdam Angling Association from July 2014 to November 2022. Educational credentials include a degree in Management Economy & Law from the Amsterdam University of Applied Sciences. Skills encompass communication, leadership, financial management, Agile methodologies, and operational excellence.
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