Rob Havenaar is a quality control professional at KPN, currently focusing on enhancing service delivery and process quality. They served in various capacities within the company from 2001 to 2020, starting as a Coordinator and progressing through roles such as Specialist Kwaliteit and Medewerker Audit & Analyse. Rob has a background in safety and health education, holding a degree from MvK Middelbare Veiligheidskunde, and has pursued further training in Excel and PowerPoint.
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