Roy Both

Roy Both is an experienced Project Manager at KPN since October 2007, with significant involvement in recent transition projects including service management implementations and organizational design for SIAM services. Prior roles include Process Manager and Incident Manager at Getronics, where responsibilities encompassed customer services integration and incident coordination. Roy also has entrepreneurial experience as the Director of Fix-IT, leading business operations and IT support for the MKB market. Previous positions at PinkRoccade and Dieben Automatisering focused on service desk support and system administration. Education includes a certification in Information and Communication Technology and ongoing professional certifications since 2011.