Stephan van Balen is an experienced Product Manager specializing in personalisation within KPN's omnichannel marketing ecosystem, a role held since June 2013. Previous positions at KPN include Product Owner for Campaigning, Business Intelligence, and Rationalization, focusing on marketing automation, customer data integration, and managing legacy applications during the company's transition to Agile methodologies. Prior to KPN, Stephan served as a Project Manager at KPN Consulting, where project management skills were developed alongside certifications in IPMA-D, PRINCE2 Foundation, and ITIL. An internship as a Consultant at GAPA Chapeco involved reorganizing an AIDS prevention NGO and independently completing projects. Earlier experience includes serving as Sales Manager at RPGStash.com. Stephan holds a Master of Science in MBA Strategy and Innovation and a Bachelor of Science in International Business & Management from the University of Groningen.
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