Aaron Smith

IT Manager, Service Delivery

Aaron Smith is an experienced IT professional currently serving as the IT Manager for Service Delivery at Kraton Corporation since June 2023, overseeing L1 and L2 support services. Prior to this role, Aaron held various leadership positions at Deutsche Bank, including Global Operations Manager, where responsibility included enhancing customer satisfaction and leading service desk transformations with significant cost savings. Aaron's tenure at Deutsche Bank also included roles as Americas Regional Manager and Business Engagement Manager, focusing on operational management and strategic advice. Earlier experience includes positions at HCL Technologies and Bank of America Merrill Lynch, where Aaron demonstrated strong leadership in service desk operations. Aaron began career as a Project Manager at J. L. Smith Construction, Inc., managing substantial teams and projects in a dynamic environment. Aaron holds a Bachelor of Arts in Business Administration and a Bachelor of Science in Information Technology from University of North Florida and Kaplan University.

Location

Florida, United States

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