Maximilian M. possesses extensive experience in customer success and technical support, primarily within Salesforce from May 2017 to September 2025, where roles included Customer Success Manager, Technical Account Manager, Tableau Success Technician, and Technical Support Engineer. Responsibilities involved managing a portfolio of business accounts, diagnosing technical issues, leading onboarding for enterprise customers, and facilitating high-level support for premium clients. Prior to Salesforce, Maximilian M. worked at Comtech Telecommunications Corp. as an Associate Computer Technologist supporting over 1,000 global employees, and served in the U.S. Coast Guard as a Third Class Information Systems Technician, where management and technical problem-solving skills were honed. Maximilian M. holds an Associate's degree in Computer Science from Seattle Central College, earned between 2015 and 2018.
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