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Matthew Gray

Client Success Manager at Kronologic

Matthew Gray is the Client Success Manager at Kronologic. Before that, they worked as an Account Executive at Indeed.com from September 2018 to January 2020, where they were responsible for advising clients on how to effectively use hiring-solution platforms to make quality hires. Matthew also managed client relationships while simultaneously increasing revenue to exceed sales quotas and promote retention. Before that, they were the Small Business Floor Coach at Indeed.com from May 2017 to September 2018, where they were responsible for leading and supervising a team of 150 specialists in 3 offices throughout the US. Matthew also managed a local team of 30 specialists, was responsible for extended onboarding training, handled all escalations from inbound client channels, and was a product and procedural advisor on the call center floor. Prior to that, they worked as a Senior Account Specialist in Client Care at Indeed.com from September 2016 to May 2017, and as an Account Specialist at Indeed.com from April 2015 to September 2016. Before joining Indeed.com, they worked as a Bar/Restaurant Manager at ECCO Rooftop Eatery and Bar in Bethel CT from August 2009 to April 2015.

Matthew Gray has a Bachelor of Arts in Professional Writing and Performance Theatre Arts from Western Connecticut State University. Matthew also has certification from Dale Carnegie Training in High Impact Presentations and Sales Edge 1-3. Additionally, they have a Coursera Course Certificate in Introduction to HTML5.

They are on a team with Matt Gray - Customer Success Manager, Brad Bedford - Technical Customer Success Manager, and Devyn Maniff - Customer Success Program Manager. Their manager is Anthony Nguyen, Director, Professional Services.


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