Alex M.

Alex M. has a diverse work experience spanning various roles and industries. They started their career as an IT Apprentice at mcch in September 2012 and worked there until December 2013. Following that, Alex joined Bose Corporation and held two positions: Technical Support Agent from December 2013 to August 2015 and Trainer & Support Coach from August 2015 to September 2017. At Bose, they provided technical support and coaching to customer service and technical support staff, delivering training on internal systems and Bose products.

In October 2017, Alex M. joined Monzo Bank and held multiple roles within the Financial Crime department. They worked as a Customer Operations staff member from October 2017 to October 2018, a Financial Crime Specialist from October 2018 to February 2021, and a Financial Crime Trainer from October 2019 to February 2021.

Next, Alex M. was an AML Trainer at Fidelity International from February 2021 to December 2022. Currently, they are working as a Financial Crime Learning & Development professional at Kroo Bank, starting in November 2022.

Overall, Alex M. has gained extensive experience in training, coaching, and providing support in various industries, specifically focusing on financial crime and technical product knowledge.

Alex M. has a diverse education history with a focus on financial crime. In 2020, they attended the International Compliance Association (ICA) and obtained an International Advanced Certificate in AML (EQF lvl 4) in the field of Financial Crime. The following year, in 2021, they pursued further education at the International Compliance Association (ICA) and earned an Advanced Certificate in Practical Customer Due Diligence (EQF Lvl 4), again focusing on Financial Crime.

Prior to their specialization in financial crime, Alex M. attended MidKent College from 2011 to 2012, where they pursued an A-level degree in Biology, History, and Communication & Culture. Before that, from 2009 to 2011, they attended Chatham Grammar Sixth-Form College and obtained an A-level degree in French.