Kevin Gallagher

Kevin Gallagher is a seasoned IT professional currently serving as a Sr. IT Support Specialist at The Krusteaz Company, where responsibilities include developing and managing knowledgebase articles in Zendesk. Prior experience includes roles in information systems management at Select Milk Producers, overseeing IT change releases and ensuring minimal disruption during system updates. Kevin's background also encompasses IT Help Desk Manager at MYCON General Contractors, providing support for 50 end users, and IT Services Technician at Daybreak Venture, LLP, delivering remote troubleshooting for approximately 500 end users. Earlier career highlights include serving as an Advanced Repair Agent at Geek Squad and a Customer Service Specialist at Best Buy. Kevin holds a Bachelor of Arts in Rhetoric and Composition/Writing Studies from the University of North Texas.