Krystal is an internet services company specialising in a range of tools, solutions & services for businesses all over the world. From web hosting and enterprise cloud services to voice over IP and customer support platforms. 

We started Krystal in 2002 with a mission to disrupt the web hosting industry and become a force for positive change. Today, we’re the largest independent web host in the UK. We’ve achieved this by making a promise to our clients:

To always be honest, reliable and personal.

This simple promise has defined us since the very beginning. From our clear and fair billing policy and award-winning in-house support, to our dedication to using 100% renewable energy, our commitment to doing the right thing makes us unique in our industry.

Whether startup or enterprise, you’ll find everything you need to run a fast, secure and successful online presence at Krystal. 

We’ve always made a point of having as much control over the quality of our client experiences as possible, writing our own software and demanding only the highest standards. Our home-grown solutions include Onyx, the UK’s fastest Wordpress Hosting and Katapult, the UK’s answer to Public Clouds like AWS. 

Today we operate out of multiple datacentres in the UK, USA and in Amsterdam giving us a truly global reach and further optimising our services for our clients. And as with all things Krystal, we’ve insisted on only best-in-class hardware, cutting-edge security, and 100% renewable energy for our global locations. To preserve these standards, we’ve chosen Iron Mountain's purpose-built datacentres in New York and Phoenix to complement our London presence.

You’ll also find some of the brightest minds and most passionate technologists in the industry here. If you’re interested in working with (or becoming a part of!) our highly skilled team, please don’t hesitate to get in touch.

Data Center

Enterprise Software

Internet

Renewable Energy

Krystal

Ben Oates

Alex Easter

David Kimberley

The Support Team at Krystal is dedicated to ensuring seamless customer experiences by resolving technical issues, providing expert guidance, and maintaining the highest standards of service. Comprising the Head of Support, Support Analysts, and IT Support Specialists, the team addresses client inquiries, troubleshoots problems, and assists with the implementation of Krystal’s web hosting, cloud services, and other internet solutions. Their commitment to being honest, reliable, and personal embodies Krystal's mission of delivering exceptional, client-focused support.

Support Team

Software Development Team

Sales and Account Management

Leadership Team

Support Team

About

Team members

Other teams at Krystal

Software Development Team

Sales and Account Management

Leadership Team