Marcella Mello is a skilled professional with diverse experience in customer service and e-commerce operations. Currently serving as a Front Desk Assistant at KSG since August 2022, Marcella has excelled in providing high-standard service to over 400 VIP customers daily and led the development of a GDPR-compliant waiting list platform. Previously, Marcella founded and managed an online store specializing in beachwear and accessories at ME Moda Praia, where market research and competitor analysis informed strategic decisions. Additionally, Marcella gained valuable experience as an Investor Relations & Business Development Intern at Thravos, managing social media content and conducting investor outreach. Educational qualifications include a Bachelor of Pharmacy from UFRJ and ongoing studies towards a Bachelor of Arts in Business at CCT College Dublin, alongside a course in Data Analytics from UCD Professional Academy.
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