Benjamin Nwose

Benjamin Nwose is a seasoned customer support professional with extensive experience in the financial technology sector, currently serving as a Senior Customer Support Specialist at Kuda since December 2021. In this role, Benjamin serves as the first point of contact for both individual and business customers, troubleshooting customer complaints in collaboration with product and engineering teams. Prior to this, Benjamin worked as a Call Center Agent, effectively resolving customer issues while maintaining a positive demeanor, and held responsibilities in card operations, managing relationships with third-party partners and processing card-related requests. Benjamin's background includes a Bachelor of Science degree in Computer Science and Information Technology from Paul University, Awka, and previous experience as an Administrative Officer at Christ Embassy International.