David Okon

Customer Xperience at Kuda

David Okon is an experienced professional in customer service and experience, currently serving at Kuda since January 2023. In this role, David acts as the first point of contact for customers, resolving issues and fostering sustainable relationships. Prior to Kuda, David worked at BlueRidge Micro Finance Bank as a Customer Care representative, where responsibilities included tracking debts, updating account statuses, and identifying system gaps. David's experience also includes roles as a Front Desk Representative at Mitros Residence, where tasks involved managing guest check-ins and reservations, as well as strategic planning during a National Youth Service Corps (NYSC) stint. Earlier experience at Ibis Hôtel encompassed front desk operations and sales promotion duties. David holds a Higher National Diploma in Mass Communication/Media Studies from the University of Lagos, completed in 2018.

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