Kuda Microfinance Bank provides free banking services to Nigerians through digital technology.

Banking

Kuda

Kuda's headquarters in London, United Kingdom

This department manages and analyzes processes related to card operations and transactions.

Card Operations

The Customer Support and Experience team at Kuda Microfinance Bank is dedicated to ensuring exceptional service and satisfaction for users of their free digital banking platform. This team addresses customer inquiries, troubleshoots issues, and provides assistance throughout the banking journey, while also gathering feedback to enhance services and drive continuous improvement in customer experience. Their goal is to create a seamless, positive engagement with customers, helping to build trust and loyalty in the brand.

Customer Support and Experience

This department provides assistance and solutions to customers through various communication channels.

Customer Support

This department focuses on overseeing the development and marketing of products to drive growth and meet customer needs.

Product Management

This department focuses on designing, developing, and maintaining software applications across various platforms.

Software Development

This department focuses on ensuring the quality and reliability of software products through rigorous testing and validation processes.

Quality Assurance

This department focuses on the creation and innovation of product designs to enhance user experience and drive brand engagement.

People (4)

Jobs (0)

Other teams

Customer Support and Experience

Customer Support

Product Management

Software Development

Quality Assurance

Product Design