Brian Evans

Brian Evans has a diverse work experience spanning over several companies and roles. Brian started their career at Trade Power, Inc. in 1993 as an Installations Representative, where they were responsible for installing and training clients on Trade Power's Array software solution. Brian then moved on to become an EDI Coordinator, supporting existing clients and generating new business for Trade Power's EDI product. Brian also served as an Installations Consultant, managing the development and installation of Trade Power's EDI product. In 2000, they transitioned into a Product Manager role, overseeing the development, testing, and installation of the EDI product. When Activant Solutions, Inc. acquired Trade Power, Inc., Brian took on a product support role within the wholesale distribution division.

In 2006, Brian joined ExpenseWatch.com as a Customer Satisfaction Engineer, implementing, training, and supporting clients on the ExpenseWatch solution. Brian later became the Director of Customer Satisfaction, where they were responsible for individual contributor tasks, management, process improvement, interdepartmental collaboration, and leadership team and board meeting participation. Brian consistently exceeded annual client subscription renewal rate goals during their tenure at ExpenseWatch.com.

Brian then moved to Relay Network where they served as a Client Success Manager, acting as an implementation specialist and primary contact for corporate clients. Brian'srole involved transitioning relationships from the sales phase and executing programs that exceeded client expectations.

In 2018, Brian joined ItaQuod, Inc. as the Manager of Customer Onboarding, focusing on providing an innovative Structured CRM solution and driving the evolution of CRM to maximize value for customers.

Most recently, in 2020, Brian began working at Kultera as a Product Manager, utilizing their expertise in managing product development and strategy.

Overall, Brian Evans has extensive experience in customer satisfaction, product management, and onboarding, with a strong background in technology companies across various industries.

Brian Evans attended West Virginia University from 1989 to 1993, where they obtained a Bachelor of Science degree in Business.