Founded in 1968, Kustom is a full-service disaster recovery and restoration contractor. Privately owned and operated, we provide comprehensive commercial consulting, pre-loss disaster planning, and emergency restoration services to the most trusted names in insurance, the nation’s largest commercial portfolios, and everyone in between.

For over 50 years, our clients have trusted us to deescalate disasters with creative thinking, attention to detail, and an unwavering commitment to best-in-class service delivery. We strike the perfect balance between powerful and personal, delivering local, boutique service at a national scale. 

We do more than restore properties — we restore prosperity and peace of mind in the moments that matter most. 

Reach out to us today at https://kustom.us/contact-us/ to learn more, or call us at 1-866-679-0699 for immediate assistance.


Commercial Real Estate

Construction

Insurance

Property Development

Property Management

Kustom US

Kustom US' headquarters in Longwood, FL, United States

The Monroe office focuses on enhancing customer experience and managing claims within the Western Washington region.

Monroe

The Jacksonville office focuses on managing fleet compliance and federal programs under the guidance of senior leadership.

Jacksonville

This department oversees the planning, execution, and completion of projects, ensuring they meet organizational objectives and stakeholder expectations.

Project Management

The Operations and Project Management team at Kustom US is responsible for orchestrating the efficient execution of disaster recovery and restoration projects. This team ensures that all operational aspects run smoothly, from pre-loss planning to post-disaster restoration, by coordinating resources, managing timelines, and maintaining safety standards. With a focus on delivering exceptional service, they work closely with clients and stakeholders to ensure successful project outcomes while minimizing disruptions.

Operations and Project Management

The Sales and Marketing team at Kustom US is responsible for driving business growth and brand visibility through strategic client engagement and targeted marketing initiatives. This team actively develops relationships with key stakeholders in the insurance and commercial sectors, while also crafting compelling marketing campaigns to showcase Kustom’s comprehensive disaster recovery solutions. By blending personalized service with innovative approaches, they ensure that Kustom remains the go-to partner for emergency restoration services.

Sales and Marketing

This department oversees strategic planning and operational management within the organization.

Management Operations

The Leadership Team at Kustom US is responsible for setting the strategic direction and vision of the company while fostering a culture of excellence in disaster recovery and restoration services. This team, consisting of top executives from various regions and functions, ensures operational efficiency, financial health, and exceptional service delivery, all while prioritizing client relationships and community impact. Together, they drive innovation and uphold Kustom's commitment to restoring not just properties, but also the peace of mind of those they serve.

Leadership Team

This department focuses on managing and directing mitigation projects to reduce risks and enhance safety measures.

People (9)

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Other teams

Operations and Project Management

Sales and Marketing

Management Operations

Leadership Team

Mitigation Department