Ed King

Ed King is the Head of Insights and Creative Studios at KWI Communications, where they supervise up to 18 direct reports and lead efforts to enhance employee experience through various assessments and surveys. In previous roles, Ed co-founded HighStreet and served as the Chief Customer Experience Officer, focusing on retail customer experience and digital innovation. They held positions with multiple agencies, including as a Group Account Director at three and as an Account Director at Definition6. Ed has a strong background in employee engagement, behavioral science, and brand strategy, with a notable client roster that includes Coca-Cola, AT&T, and Porsche. Ed earned an Associate's degree in Graphic Design from The University of Akron.