Sing Lei

Customer Success Manager at Kyligence

Sing Lei has a diverse work experience spanning over several companies and roles. They are currently working as a Customer Success Manager at Kyligence since February 2021. Prior to that, they held the position of Product/Operation Director at Ping An FinTech from November 2014 to August 2015. In this role, they designed new functions to promote Ping An's financial service platform and expanded user channels.

Between January 2013 and December 2014, Sing Lei worked as a Director at Ctrip.com, where they led and managed domestic and international flight booking product development teams. They significantly improved the user experience and upgraded the offline customer service system.

Before that, Sing Lei held the position of Senior Technical Architect at AT&T from July 2002 to December 2012. In this role, they designed and implemented critical projects and products, coordinated with different teams, and ensured project delivery on time and within budget.

Sing Lei's earlier experiences include working as a Senior Lead Software Engineer at Commerce One from 2000 to 2002, as a Senior Software Engineer at Insweb from 1998 to 2000, and as a Senior Software Engineer at Seer Technologies, Inc. from 1996 to 1998.

Sing Lei holds a Master's degree in Computer Science from the University of Mississippi. No further information regarding the start or end years of the educational experience is available.

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