Enrique R. is an accomplished IT Director and Executive Commercial Director with over 24 years of experience in digital transformation, IT service management, and customer success. Currently, they serve at Kynaxis, developing commercial strategies that have achieved significant revenue growth while previously holding key leadership roles at IBM, where they optimized IT services and led transformative initiatives for major clients. Enrique holds a Licentiate degree in Systems Administration and an MBA in Finance from the Universidad del Valle de México, along with multiple certifications in business and management. In their most recent role at Santander México, they directed infrastructure and software engineering projects, significantly enhancing customer experience across contact centers and branches.
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