Ayush is a certified ScrumMaster® and EXIN SIAM™ Professional with over 13 years of experience in Service Delivery Management. They held roles as a Problem Manager at Ericsson from 2013 to 2016, a Service Availability Manager at IBM from 2019 to 2021, and contributed as a Subject Matter Expert at IBM India Private Limited between 2016 and 2019. Ayush began their career as an Analyst at HCL Technologies and worked as an IT Business Analyst at Tata Consultancy Services before their current position as Service Availability Manager at Kyndryl, which they have held since 2021. They earned an Engineer's Degree in Electrical, Electronics, and Communications Engineering from G.L.A Institute of Technology and Management in 2008.
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