Birendra Kumar is an experienced professional with a robust background in customer success, project management, and service delivery across various sectors. With a career spanning from March 2005 to the present, Birendra has held significant roles, including Team Leader at Sutherland Global Services, Sr. Client Services Manager at AT&T Global Network Services India Private Ltd., and Lead Project Manager/Client Services & Engagement Manager at IBM. Currently serving as a Lead Site Reliability Engineer/Service Delivery Manager at Kyndryl, Birendra excels in orchestrating service delivery and optimizing workflows. Birendra holds a Bachelor of Science degree in Botany/Plant Biology from the University of Madras and is recognized for a strategic approach to enhancing client relationships and driving operational efficiency.
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