Dave Avery is a seasoned IT Service Management professional currently serving as the Global Process Lead for the Kantar account at Kyndryl. With a strong background in IT Service Operations, they have held significant roles at Euronext, Computacenter, and IBM United Kingdom Ltd, overseeing critical ITIL processes such as Change, Problem, and Incident Management. Dave's expertise is enhanced by their ITIL v3 Service Management accreditation and extensive experience managing teams and operations across various organizations. They earned a degree in Physics with Astrophysics from King's College London.
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