Deb Jackson is a Senior Lead in Delivery Management at Kyndryl, where they have been since 2021, transitioning from IBM during the company’s spinoff. Prior to their current role, Deb held several positions at IBM from 2013 to 2016, including Service Availability Manager and Integrated Service Management Program Lead, where they contributed to significant projects like the Air NZ account. They were recognized with the IBM Global Technology Services Quality Excellence Award for their team’s innovative work in automating ServiceNow ticketing.
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