Ian Comyns is currently the Lead Service Delivery Manager at Kyndryl, overseeing the Boots account and managing service improvement and project delivery for multiple customer engagements. With a history of successfully implementing strategic initiatives focused on measuring business outcomes from a customer perspective, Ian is passionate about delivering quality solutions that drive customer satisfaction and cost savings. Previously, Ian held various roles at IBM, including Lotus Notes Consultant and Global Service Delivery Manager, and contributed to accounts such as Dixon’s Carphone Group and Astellas. Ian's educational background includes attendance at Westcliff High School for Boys from 1977 to 1982.
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