Jerald Eaker is a seasoned professional with extensive experience in service engineering, project management, and enterprise architecture. At IBM from June 2017 to September 2022, Jerald served as a Global Service Engineer, leading unified systems operations and driving service transformation programs. Previously, from January 2008 to January 2010, Jerald was a Transformation Manager at IBM Global Services, focusing on ITIL Operational processes. Currently, at Kyndryl since October 2021, Jerald holds the position of Director and Enterprise Architect in the Cloud Practice, leading solution design and guiding clients in adopting modern technologies. Jerald's academic background includes a Bachelor of Science degree in Chemistry from Belmont Abbey College, completed between 1992 and 1995.
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